Buying a painting by Lee Tiller – What You Need to Know

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I genuinely want the process of buying a painting to be simple, transparent, but most of all, enjoyable.

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Here’s everything you need to know:

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Payment & Ownership

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• Prices are listed in Euro (€).

• Once payment has been received in full, the painting is yours to own.

• Please note that while you own the physical artwork, I (the artist) retain the copyright. This means I can still use images of the work for exhibitions, prints, or promotion, but you can enjoy and display the original painting as you wish.

 

Delivery

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• Paintings are carefully packaged and shipped internationally.

• Delivery costs and times are shown at checkout.

• For international orders, customs duties, import taxes, or fees may apply in your country. These are the buyer’s responsibility.

• I’m not able to cover customs costs or delays, but I’ll always provide the right paperwork to make the process smooth. I am always here to help.

 

Returns & Cancellations

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• Purchasers in the EU have a 14-day cooling-off period from the day your painting arrives. If you change your mind, you can return it (at your own cost) for a refund, as long as it’s in its original condition and packaging.

• Commissioned artworks (custom pieces made to order) can’t be returned unless they arrive damaged or faulty.

 

If Things Go Wrong

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• I always do my best to ensure everything runs smoothly. However, if a buyer delays or prevents a sale (for example, by not paying, refusing delivery, or not providing the needed details), I may have to cancel the order. In that case, any deposit or payment made may be retained to cover costs.

• If a painting ever arrives damaged, please get in touch right away and I’ll work with you to put it right.

 

Questions

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I want you to feel confident and happy with your purchase.

 

If you have any questions before or after buying, please contact me via email at: studio@leetiller.com